Comlaint Remedy = Bad

Categories: Ramblings

More fascinating logic …

So … since the Apple/HP partnership thing that allows HP/Compaq’s to access iTunes more easily and play the music on more variations of player “is a tactical mistake for H-P that will mushroom into a strategic blunder” …


“It’s the single biggest complaint we get in customer service,” says Dennis Mudd, CEO of Musicmatch, another online music store and software maker: “Why can’t I move this song to an iPod?”

Um, Ooook.